Video case study – Sandwell Homes CCTV and Concierge service

Sandwell Homes CCTV & Concierge Services

New video case study

Sandwell Homes, based in the West Midlands near Birmingham, formally opened its new state-of-the-art CCTV and security control centre in March this year. Built to BS5979 standards, it enables Sandwell Homes to communicate with its many residents via an extensive concierge intercom system.

This control centre also monitors more than 500 cameras around the six towns which make up the Sandwell area: Rowley Regis, Wednesbury, Tipton, Smethwick, Oldbury and West Bromwich. In addition, two camera schemes provide public space surveillance of Wednesbury and West Bromwich town centres. It will also function as an alarm receiving centre soon.

Looking around the centre and talking to the staff who run it and the contractors who built it, you appreciate the complexity of the system and what went into building it. But what led Sandwell Homes to make this sizeable investment of £2 million to upgrade its monitoring and communications systems?

In October 2011, SecurityNewsDesk was invited to visit Sandwell Homes to understand more about the investment in CCTV & Concierge Services that it has made.

In addition to the staff who run the system, we spoke to the companies involved in putting together the solution including:

  • Delaware Communications, part of the OpenView Group
  • The security consultant who told us about the involvement SGW Security Consultants
  • GDX Technologies, part of Stanley Security
  • Synectics
  • Intech Solutions
  • JVC

Other companies involved in the project but not interviewed included:

  • Wireless Innovation
  • Bold Communications
  • CDC

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