Verint enhances its Nextiva Video Business Intelligence solution for retail organisations

Verint VBI
Verint VBI

Verint VBI

Enhanced video business intelligence solution features real-time metrics and advanced, user-friendly dashboards

Verint® Systems Inc. has announced the launch of key enhancements to its Nextiva® Video Business Intelligence™ (VBI) solution, part of the Nextiva IP Video portfolio from Verint Video Intelligence Solutions™. Designed to help forward-thinking retail organisations capture and analyze shopper movement patterns to increase conversion rates and improve operational efficiency, Nextiva VBI ™ includes such additional functions as Nextiva Retail Traffic Analytics™, Nextiva People Counting™ and Nextiva Queue Management™, along with the ability to integrate with such existing business systems as POS, EAS and RFID.

Verint’s Nextiva VBI leverages video extracted from existing surveillance cameras to provide accurate and holistic data about customer behaviour patterns. Key enhancements to the solution include real-time metrics and advanced, user-friendly dashboards that can drive further enhanced business value in retail environments.

Store Performance Management
Nextiva VBI counts people with an accuracy rate that can be greater than 95 percent, even under varying light and heavy traffic conditions, a substantial improvement over traditional technologies. In combination with POS data, Nextiva VBI’s store performance management capabilities provide in-store department managers, store managers, regional managers and corporate management with reliable metrics to benchmark store performance, including identifying trends. Retail organizations can use shopper conversion rates from Nextiva VBI to compensate and incentivize their sales staff, cultivating a customer-centric culture.

Workforce Management
Nextiva VBI captures and analyzes shopper traffic movements and patterns to help store managers make better staffing and scheduling decisions. Advanced, user-friendly dashboards provide real-time reports on actual and predicted queue lengths and wait times. With this insight, retail organizations can schedule staff according to actual customer volumes, enabling better customer service and experiences, and higher margins.

Marketing and Merchandising
Nextiva VBI captures in-store customer behavior to help measure the success rate of marketing and advertising promotions. Armed with this insight, retailers can make better, more informed decisions to enhance such aspects as store layout, product placement and promotional displays.

Customer Experience Management
Nextiva VBI’s easy-to-use interface enables retailers to quickly search for pertinent data, such as when customers frequent a store the most, how long they dwell in specific areas and what they experience in terms of typical wait time in lines. With this insight, retail organizations can reduce their reliance on soft data by replacing it with real-world information that can be used to improve the customer experience.

“Our recent enhancements to the Nextiva Video Business Intelligence solution leverage the power of video analytics to provide retail organizations with simple, relevant and actionable business metrics that are otherwise hard to obtain real data on,” says Debjit Das, vice president of global marketing, Verint Video Intelligence Solutions. “We are pleased to introduce enhancements to our VBI solution that will enable our customers to harness their video infrastructures to gain maximum business value and Actionable Intelligence®.”

To learn more about the Nextiva Video Business Intelligence solution and the complete Nextiva IP Video portfolio visit www.verint.com/videosolutions.

About Verint Video Intelligence Solutions
Verint® Video Intelligence Solutions™ is the leading global provider of networked video solutions designed to enhance the security of people, property and assets. Its award-winning Nextiva® portfolio features IP video and physical security information management software, integrated analytics, encoders, cameras, wireless devices and intelligent NVRs for use across a variety of vertical market environments. Open, standards-based and IT friendly, Verint solutions help organizations realize the benefits of IP video leveraging their legacy video investments.

About Verint Systems Inc.
Verint® Systems Inc. is a global leader in Actionable Intelligence® solutions and value-added services. Our solutions enable organizations of all sizes to make timely and effective decisions to improve enterprise performance and make the world a safer place. More than 10,000 organizations in over 150 countries-including over 85 percent of the Fortune 100-use Verint solutions to capture, distill, and analyze complex and underused information sources, such as voice, video and unstructured text. Headquartered in Melville, New York, we support our customers around the globe directly and with an extensive network of selling and support partners. Verint is listed on the NASDAQ Stock Market under the symbol “VRNT.” Visit us at our website www.verint.com.

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