Senate Group has recently invested in Logosoft’s Roster Manager (and associated modules) to enhance their operational capability and support services.
For over fourteen years Senate has successfully delivered a diverse range of products and services to a varied and prestigious client base. The Group’s precept is, ‘Excellence as Standard’, which accurately describes the approach to business and delivery of services to customers. In 2014 Paul Keeling, CEO of The Senate Group, was awarded ‘Security Consultant of the Year’ at the 2014 IFSEC Security and Fire Excellence Awards.
It is this impressive approach to the highest standards of service delivery that ultimately led to the selection of Logosoft. In Logosoft, Senate found a workforce management system provider with an enviable longstanding reputation as the premier supplier of solutions to the manned guarding sector – through a rigorous selection process which included a number of product demonstrations and requirements discussions Logosoft was found to meet all functional and technical requirements.
Senate chose to implement Roster Manager, which is much more than a staff rostering solution capable of producing a duty roster at the touch of a button. It is a complete management information system and manpower scheduling tool which includes facilities for customer relationship, personnel and contract management, key holding and alarm response, automatic roster creation, generation of payroll and billing output.
In addition, the Call Manager module was implemented – this is an automatic call logging solution to handle book on/off and check call activity and support Control Room functions, underpinning customer service and lone worker health and safety commitments.
Already, The Senate Group has seen the benefits of Logosoft in action, Mick Garrihy, General Manager, commented:
“The system has enhanced our capacity to monitor client’s lone workers, support managers and supervisors, provide resource scheduling and management data. Senate is confident that with such investment it will continue to offer the very best of services to all its clients.”