Milestone Video Software gives Italian City visual advantages in attracting tourists
“We have taken the first steps to become a city of the future with the help of Milestone’s video software. We are also considering integrating Milestone’s software with other technologies such as license plate recognition and video analytics to become a true Smart City” – Roberto Pizzutti, Mayor, San Lucido City.
Challenge: San Lucido in Italy is dependent on tourism, and needed a way to keep the city safe and attractive for citizens and tourists. The first step was to use technology to heighten the security level in the city to deal with incidents, improve city cleanliness and avoid graffiti in public areas. San Lucido also wanted to become more environmentally friendly by finding a way to keep the city clean and tidy for the benefit of the tourists and for the convenience of the citizens. They needed a solution that could grow with the city and help them utilise technology to become a Smart City – a city using a digital infrastructure to perform better services.
Solution: Milestone Partner GSA di Guido Luigi based in Polistena RC, installed Milestone XProtect Express to manage 36 Axis cameras located in public areas in the city such as streets, parks and public buildings. The local police and security managers of public institutions can get an overview of all cameras with XProtect Smart Client, an easy-to-manage timeline that enables the police to examine incidents quickly and make informed decisions. The Milestone Mobile client for smartphones enables rapid response by the local police force as they can have full situational awareness even when patrolling.
Advantage: San Lucido has successfully entered the first phase of becoming a Smart City. Because of the high image quality, surveillance video can be used to identify perpetrators or graffiti painters. Abandoned waste can easily be detected to ensure the city stays an attractive tourist destination. Because of Milestone’s open platform technology San Lucido can integrate with third-party software to become even smarter in the future. The city is also able to expand the solution easily to cover more parts of the city.
Milestone helps San Lucido to be an attractive city to tourists and citizens
San Lucido is heavily dependent on tourism as a source of income for the local businesses. A high level of safety is a very important factor for being an attractive city to tourists and local citizens.
Another factor is the cleanliness of the city. Waste in the streets is a burden to the environment if it is not detected and disposed correctly and rapidly. The city also has to cover the cost of cleaning up and disposing the garbage left in the streets. With the Milestone video security system they are able to give the wrongdoers a fine in case of illegal dumping and make sure to remove the waste to ensure a clean city for the benefit of inhabitants and tourists.
The city’s plan to become a Smart City is a part of a larger project initiated by the European Union with the goal of improving the quality of life and making cities more sustainable. The Smart City concept overall includes making better use of resources and ensure less pollution. It means smarter urban transport, upgraded water supply and waste disposal, and more efficient ways to light and heat buildings. It also encompasses a more interactive and responsive city administration and safer public spaces.
San Lucido has entered the first phase of their Smart City initiative. In this phase they want to heighten the security level at all public areas to ensure a safe city for inhabitants and tourists. The focus is primarily on avoiding misdoings, graffiti and other destruction of public property. The city also wanted to become more environmentally friendly by finding a way to deal with garbage dumping in the streets.
Milestone Mobile improves service quality
Milestone Partner GSA di Guido Luigi based in Polistena RC, installed Milestone XProtect Express to manage a mix of motorised speed dome cameras and fixed cameras from Axis. The 36 cameras are located in public areas in the city such as streets, parks and public buildings. The city police and security managers of the different public institutions have access to the video security system, to ensure that the relevant authorities have situational awareness of the city. San Lucido also uses Milestone Mobile allowing police and security managers to remotely monitor the public areas. That enables them to check up on different locations even when they are not near a computer. A police officer out patrolling in one area of the city will be able to check up on other parts through a smartphone enabling the local police to always be on top of the situation. Officers will be alerted if an alarm goes off by the alarm manager in XProtect Smart Client or by getting a push notification in the Milestone Mobile app. The images received by the officers will be real time, giving them the possibility for rapid and more efficient response.
San Lucido city has recognised the value in investing in the future city and is already talking about rolling out next phase of the project:
“We have taken the first steps to become a city of the future with the help of Milestone’s video software. We are also considering integrating Milestone’s software with other technologies such as license plate recognition and video analytics to become a true Smart City,” says Fabio Frangella, Security Councilor, San Lucido City.
Easy to expand the solution
Because Milestone XProtect is built on an open platform technology, San Lucido can easily add other technologies to reach their goal of becoming a Smart City. Besides LPR software and video analytics the city is also thinking about integrating Milestone XProtect with traffic classification software to clear traffic jams. They are also considering doing an integration that connects an audio IP speakers system with the tourist information panels located at the different sights to improve the experience of visiting the city for tourists. Because of the open platform technology everything is made possible.
A smart city uses digital technologies or information and communication technologies (ICT) to enhance quality and performance of urban services, to reduce costs and resource consumption, and to engage more effectively and actively with its citizens. The flexibility and future proof design of Milestone’s video software enables cities to reach these goals and become metropolitans of the future.