Microsoft Reports Successful Incident Tracking With Perspective by PPM 2000

Easy data collection supported with organisational and analytic tools.

Edmonton, AB—April 30, 2014—PPM 2000, the industry’s leading authority on incident
management, is the subject of a recent blog posting authored by Microsoft’s Senior Global
Security Director of Technology and Investigations. The blog describes how PPM’s Perspective software supports fast collaborative information sharing and how it is used by Microsoft’s investigation teams for both retail and corporate concerns.

“As providers of incident management technology, it’s very rewarding to us to know we’ve
made a measurable impact on a customer’s overall security,” said Elaine O’Sullivan, President
and Co-CEO, PPM. “Our nine-year relationship with Microsoft is testimony, both to the
benefits of Perspective and to our objective of establishing meaningful relationships with our

The Microsoft blog tells the story of how several of their retail stores were targeted by an
organised crime group. The Perspective software enabled Microsoft’s Global Security
personnel to bring order to the investigation and optimise analysis of the data that was
accumulated. The information provided to law enforcement was instrumental in the arrest of
numerous suspects. The column goes on to say that by utilising Perspective, Microsoft Global Security has been able to greatly reduce the labor required for collecting incident data; more
significantly, they have also reduced the number of incidents.

A pioneer in the field of incident management, PPM developed Perspective, the company’s
end-to-end enterprise solution, to address the unique needs of both operations and
investigations. By sharing event data and related information, both security disciplines can
collaborate to identify trends, take meaningful action, and reduce risk.

About PPM:

PPM helps organizations meet their risk, performance, and intelligence objectives with
Incident Management solutions that leverage technology and process for a powerful
knowledge base. Perspective by PPM is an end-to-end software solution for responding to,
reporting on, and analyzing enterprise security events—from dispatches to activities, incidents to investigations. Users intelligently action and query their data to manage resources, make informed decisions, and prevent incidents. Perspective is highly customizable and can be configured for a single location or implemented worldwide, dedicated to corporate security or expanded across multiple departments. With the ability to integrate to any application, Perspective is an essential part of an organization’s Physical Security Information Management (PSIM) initiatives.

For more information, please visit, email or call 1-888-776-9776. Follow PPM on Twitter: @PPM_2000, LinkedIn:, or visit the PPM blog:

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