IDIS announces Ultimate Warranty program covering entire NVR range, including DirectIP series
IDIS claims to have laid down the warranty gauntlet with its IDIS Ultimate Warranty. According to the company, it provides five years cover as standard, plus an extended two year warranty across its entire range of H.265 network video recorders (NVRs) covering the DirectIP™ series and the company’s multi-format HD-TVI, DirectCX, TVRs.
Announced at this year’s IFSEC International, what is essentially an ‘industry-leading’ seven-year warranty according to the brand, is available to all integrators, installers and distributors regardless of their partner status and gives integrators and installers a clear competitive advantage as well as giving peace of mind, while end users are assured of a low total cost of ownership.
The Ultimate Warranty is also particularly competitive when compared to PC-based solutions that typically handle up to 64-channels, which have a maximum warranty of three years, meaning end users need to purchase additional warranty way before the end of the lifecycle of their surveillance solution.
A recent survey conducted by IFSEC global showed that most organisations upgrade their surveillance systems between five to seven years. This means end users can be confident that their solution will be supported for its entire life cycle and demonstrates that the company is certain of its industry-leading quality and reliability.
During the IDIS 20th anniversary press briefing at IFSEC, Joon Jun, President of the Global Business Division, IDIS Headquarters said:
“IFSEC International is the perfect platform to announce the Ultimate Warranty as we celebrate two decades of innovation with the entire security buying chain all under one roof.
“As we’ve brought every new innovative product to market, each element has been designed and manufactured in-house with quality and reliability in mind. We still have DVRs in operation that have required little to no maintenance that customers installed well over thirteen years ago. That is a true testament to IDIS quality and reliability and demonstrates how “it’s not the same, it’s IDIS”.
The Ultimate Warranty will apply to products shipped globally from July 2017 and end users need to contact their integrator, distribution partner or local IDIS office to apply for the additional two-year warranty.