Delta Security helps to protect vulnerable housing association residents

Delta Security has installed a new door entry and CCTV system into Rotheley House, a supported-living housing development in Hackney, assisting residents who suffer from mental health issues and learning difficulties to manage their own security and to live independently.

Rotheley House is home to 15 residents and is managed by Advance Housing and Support. With over 40 years experience, Advance offers a wide range of housing and support services to over 5,000 people at home, in work or within the community.

The previous entry system had become unreliable and Kevin Pearce, Deputy Area Manager for London and the South East at Advance, sought a new system that would provide greater security specific to the needs of the residents:

“One of our requirements was for us to be able to choose which residents had the functionality to let visitors in or not, depending on their capabilities.”

Following an assessment of the property, Delta upgraded the door entry system to an isolated digital video entry system using the latest Videx Kristallo colour apartment handsets. These provide users with clear video images of visitors and have the required flexibility to restrict functionality where required.

Delta also recommended and installed high definition Nexus IP CCTV cameras in communal areas and outside the premises. The cameras provide exceptional image quality, even at night, and the high storage capability enables images to be stored and reviewed when necessary.

Kevin says that installation went very well and was completed faster than expected: “All engineers were professional and understanding in giving residents extra time to understand why they were there, giving them their badges and working through any communication challenges.

“The whole process for us was made very simple with regular communication and prompt, flexible responses to issues or changing requirements.

“The CCTV has already proved extremely useful on two occasions,” he continues, “one for an internal incident and the other to assist the police with a mobile phone robbery that happened outside the premises, where we were able to provide very clear images.”

Dave Mundy, Operations Manager at Delta Security, says that the company has valuable expertise in a wide range of housing association projects: “For the Rotheley installation, we hand picked engineers who knew the challenges and best practice of working within this kind of accommodation. As a company we take pride in the part we play in helping those living in supported living environments to live as independent lives as possible.”

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