Automated voice announcements at airports: cooperation by TOA and AviaVox


At the ISE 2019 in Amsterdam, TOA demonstrates its cooperation with AviaVox to distribute automatically generated airport voice announcements with surpassing intelligibility.

PA systems at airports first and foremost are meant to keep passengers safe, informed and reassured. In cooperation with AviaVox, TOA now offers the possibility to generate automated voice announcements at a unique voice clarity using the EN54-certified voice alarm system VX-3000 in combination with the AviaVox intelligent announcement systems. With its wide range of high quality speakers, TOA guarantees the continued surpassing voice intelligibility of these announcements even in the challenging acoustics of wide and crowded spaces common to airports.

With its unique phoneme technology, AviaVox is able to generate fully natural announcements in a multitude of languages. In fact, the quality of these announcements, though created by a software, cannot be distinguished from a well-trained human speaker.

The system is connected to the airport operational database, and constantly receives flight status updates. In accordance with the individual airport announcement policy these updates trigger automatically generated announcements which are then distributed by the VX-3000 – with all the benefits that come with the capabilities of TOA’s flagship product e. g. such as addressing specific zones, prioritizing of announcements and offering comfort and atmosphere through background music.

The flexible and scalable IP-based system architecture of the VX-3000 provides up to 320 kW rated output power. This makes it applicable for airports from small to large, with up to 2560 zones and 1280 remote microphones. The addition of the VX-3308WM – TOA’s new all-in-one voice alarm wall mount system – allows its use even in small and remote locations. 

Dr. Thomas Schäfers, Manager of Product Management at TOA Electronics Europe, states:

“Thanks to the cooperation with AviaVox we are able to combine the benefits of automated high-quality announcements with a sophisticated voice alarm and public address system to set a new standard when it comes to safety, and comfort and public information at airports.”

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