Arc Monitoring – partner of choice for professional installers

Arc Monitoring – partner of choice for professional installers

Arc Monitoring – partner of choice for professional installers

Arc Monitoring is an NSI Gold Category II BS5979 and BS8418 Alarm Receiving and Remote Video Response Centre. Our highly-trained and incentivised SIA Licensed Operators protect commercial premises, residential properties, construction sites and critical national infrastructure across the UK.

Arc Monitoring is independently owned with no installation or maintenance division and has been in operation since 1999. Arc Monitoring has gained the Security Industry Authority Approved Contractor (ACS) status and is a member of the British Security Industry Association (BSIA).

Arc Monitoring uses SureView’s Immix monitoring software which is integrated with over 250 different security products including Xtralis ADPRO & HeiTel, Vista, Hikvision, Videcon, Dahua and Davantis. Remote Video Response protocols over IP, 3G, ISDN, and PSTN are all supported. Alongside conventional detector driven systems we are increasingly becoming involved in monitoring systems which use video analytics software to track unusual movement by making use of features such as loitering and directional detection.

Arc Monitoring supports Grade 2, Grade 3 and high risk Grade 4 intruder and fire alarm systems using CSL DualCom, Emizon, WebWayOne, Digital Communicators and RSI Videofied.

Professional and personal support for your business is provided with:

  • Friendly, expert advice as standard with our 'on the road' account manager
  • Immediate technical back up 365 days a year from our experienced in-house support team
  • Stay ahead of the game with our regular updates and demos of the latest products and systems
  • If something happens, you’ll be the first to know as we check every site every night and report issues to you, by 9am, seven days a week
  • Full control of PTZ cameras taken by Operators
  • Monthly, quarterly or annual billing options either to the installer or the end user
  • We complement your business because we do not install, so we are not competing for business with you, we are working for you.

Call us free on 0808 181 0010 or email

Make sure you visit Arc Monitoring at the NSI Installer Summit on the 10TH March at the National Motorcycle Museum Conference Centre, Birmingham.

For more information on Arc Monitoring click here

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