Javelin Strategy & Research names EZShield 2018 identity protection service provider best-in-class award winner


EZShield, a portfolio company of The Wicks Group (“Wicks”), recently announced that Javelin Strategy & Research has named EZShield Platinum Protection as the Identity Protection Service Provider Award Winner for 2018. Javelin’s 11th Annual Identity Protection Service Provider Scorecard provides the industry’s most comprehensive market research and analysis of identity protection vendors. The 2018 scorecard evaluated 20 total vendors based on more than 120 evaluation criteria.

EZShield emerged as a leader in all three categories for its Prevention, Detection, and Resolution capabilities. According to the Javelin scorecard, “EZShield distinguished itself through its breadth of capabilities, providing both robust core functionality around credit, black market, and existing account monitoring and emerging features, such as mobile data protection tools and digital fraud resolution capabilities.”

Specifically, EZShield’s mobile application, a recipient of BankNews Innovative Solutions Award, and its recently launched Mobile Defense Suite, the market’s first pure-play identity theft protection paired with mobile cybersecurity, are two leading areas of innovation to mitigate threats both for the individual digital footprint and the enterprise. Additionally, EZShield’s End2End Defence, the company’s proprietary 32-step identity restoration process, has resulted in a 70+ Net Promoter Score (anything 50+ is generally deemed excellent, and anything over 70+ is exceptional) and an average customer rating of nine out of 10. With EZShield’s acquisition of IdentityForcein August 2018, leadership around Social Media Identity Monitoring and child identity theft protection through ChildWatch are also driving best-in-class capabilities.

“Javelin’s recognition underscores our focus to further transform and re-imagine our products and services based on the critical impact some of the most destructive data breaches have had on our customers, partners, and all those who consume our services and solutions to protect what matters most,” said Dale Dabbs, President and CEO of EZShield + IdentityForce.

“With our steadfast commitment to product excellence and innovation from our newly combined teams, Javelin’s 2018 rankings marks the first time that a company, EZShield + IdentityForce, received consecutive annual recognition as the best-in-class leader across all three categories. We’re both humbled and proud of this award and we’ll continue in 2019 to further drive industry-leading solutions focused on delivering flexibility, responsiveness, and world-class customer service.”




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