GJD have announced the appointment Gary Williams as GJD’s new Technical Support Adviser. Williams will be responsible for offering support of a technical nature to installers with queries regarding products. Other tasks will be to create and update manuals, respond to call-outs and configure new firmware.
Williams has worked in the security industry for over 22 years and has extensive experience in the design, installation and maintenance of GJD security equipment. He brings with him a wealth of knowledge as he has worked in a variety of technical leadership roles for NSI, Bafe and SSAIB accredited security installation companies.
Before starting at GJD, Williams carried out an internal technical sales role at ADI Global. This role included training ADI internal sales teams across Europe and South Africa.
“I am delighted to welcome Gary to GJD,” said Ana Maria Sagra-Smith, GJD’s Sales and Marketing Director. “The addition of Gary to the technical department will enhance GJD’s ability to provide high quality customer service and has already had a significant impact on service levels.”
“I am excited to join such an innovative company,” said Williams. “I am looking forward to contributing to the company’s success, communicating with customers and working with the team.”